I don't accept exchanges or cancellations But please contact me if you have any problems with your order. You will be banned from further purchases if you place a charge back without a conversation with me first. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Digital downloads Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Frequently asked questions Custom and personalized orders If you'd like a commissioned piece that isn't here, please email me at: starrlesscreative@gmail.com